DESKNOW AFFILIATE PROGRAM TERMS AND CONDITIONS
This document contains the terms and conditions ("Terms") applicable to the DeskNow Affiliate Program operated by DeskNow GmbH ("DeskNow"). By participating in the Affiliate Program, you agree to abide by these Terms. If you do not agree to these Terms, please do not participate in the Affiliate Program.
1. OVERVIEW
DeskNow operates an Affiliate Program where affiliates promote DeskNow's SaaS solution. Affiliates will receive a revenue share for each deal closed through their referrals, with a maximum of 40%. Additionally, for every lead collected, DeskNow pays 7.50 Euros per qualified lead.
2. REFERRAL PROCESS
Referrals are tracked and reported using Tapfiliate. A conversion is considered to have occurred when a client clicks an affiliate link, signs up for a demo, and subsequently signs a deal.
3. COMMISSION STRUCTURE
Affiliates will receive a tiered commission structure based on the number of active clients they refer. The tiers are as follows:
Tier 1: 10% revenue share for 5 active clients
Tier 2: 20% revenue share for 10 active clients
Tier 3: 30% revenue share for 35 active clients
Tier 4: 40% revenue share for 50 active clients
4. PAYMENT METHODS
Payments will be made through Bank Transfer, PayPal, or WebMoney.
5. PROMOTIONAL MATERIALS
Promotional materials will be accessible in the affiliate dashboard. Affiliates are allowed to use DeskNow's brand logos and marketing materials.
6. DISPUTE RESOLUTION
Any disputes arising between affiliates and DeskNow can be resolved by contacting affiliate@desk-now.com.
7. TERMINATION
DeskNow reserves the right to terminate the Affiliate Program or an individual affiliate's participation if suspicious activity is identified.
8. BONUS REWARDS
As part of the Affiliate Program, affiliates may receive bonus rewards in the form of special vacations and vouchers.
9. FORCE MAJEURE
Neither party will be liable or responsible for any failure to perform, or delay in performance of, any of their obligations hereunder that is caused by events outside their reasonable control (a "Force Majeure Event").
10. GOVERNING LAW
These Terms will be governed by and construed in accordance with the laws of Germany.
11. CONTACT INFORMATION
For any queries or issues related to the Affiliate Program, please contact DeskNow GmbH at info@desk-now.com.
By participating in the Affiliate Program, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.